Last Updated: 2026-02-12
Welcome to NepCase. These Terms and Conditions govern your access to and use of our website, products, and services. By accessing or using NepCase, you agree to be bound by these Terms. If you do not agree, please do not use our services.
NepCase is a Nepal-based ecommerce platform specializing in mobile cases and related accessories. We currently operate primarily on Cash on Delivery (COD) and may introduce digital payment options such as eSewa and Khalti in the future.
By using our website, you confirm that:
You are at least 18 years old or accessing the site under parental supervision.
You are legally capable of entering into a binding agreement under Nepali law.
To access certain features, you may create an account using:
Email and password
Google (Gmail) login
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
All prices are listed in NPR (Nepali Rupees) unless stated otherwise.
Orders are subject to availability and confirmation.
Payments are currently collected via Cash on Delivery (COD).
Digital payments (eSewa, Khalti) may be added later and will be governed by their respective terms.
NepCase reserves the right to cancel or refuse any order at its discretion.
Delivery timelines are estimates and may vary based on location and logistics.
NepCase is not responsible for delays caused by courier partners, natural events, or unforeseen circumstances.
Customers must provide accurate delivery details.
Returns are accepted only for damaged, defective, or incorrect items.
Requests must be made within the return period mentioned on the website.
Refunds (if applicable) will be processed based on the original payment method or as store credit.
You agree not to:
Misuse the website for unlawful purposes
Attempt unauthorized access to systems or data
Disrupt or interfere with website functionality
NepCase may suspend or terminate access for violations.
We strive for accuracy in product descriptions and images. However:
Minor color or design variations may occur
NepCase does not guarantee that all descriptions are error-free
All content on NepCase, including logos, designs, images, and text, is the property of NepCase and may not be copied or reused without written permission.
NepCase shall not be liable for:
Indirect, incidental, or consequential damages
Losses resulting from misuse of products or services
Temporary service interruptions
These Terms are governed by and interpreted in accordance with the laws of Nepal.
NepCase reserves the right to update these Terms at any time. Continued use of the website constitutes acceptance of the updated Terms.
For questions regarding these Terms, contact us at:
https://www.instagram.com/nep.case/